Privacy Policy

Introduction

At Rhythm Masters ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect information that you voluntarily provide to us when you:

• Register on our website
• Sign up for our newsletter
• Contact us through our contact form
• Book lessons or purchase services
• Participate in surveys or promotions

Personal Data

The personal information we may collect includes:

• Name, email address, phone number, and postal address
• Payment information (processed through secure third-party payment processors)
• Age or date of birth (for students who are minors)
• Experience level and musical interests
• Emergency contact information (for in-person lessons)
• Photographs or videos taken during performances or lessons (with consent)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Time zone setting and location
• Pages you view
• How you interact with our website

We collect this data using cookies and similar technologies. For more information about our use of cookies, please see our Cookie Policy section below.

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services
• Process and complete transactions, and send related information including confirmations and invoices
• Manage student records and schedule lessons
• Respond to inquiries and provide customer support
• Send administrative information, such as updates to our terms, conditions, and policies
• Send promotional communications, such as special offers or information about new services (if you have opted in to receive such communications)
• Monitor and analyze usage, trends, and activities related to our website and services
• Improve our website, products, and services
• Comply with legal obligations

How We Share Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of Rhythm Masters, our students, or others.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Right to Access: You have the right to request information about the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information about you.
• Right to Erasure: You have the right to request that we delete your personal data in certain circumstances.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization or directly to you under certain conditions.
• Right to Object: You have the right to object to our processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security

We have implemented appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need to process your personal information, we will securely delete or anonymize it.

Children's Privacy

Our website and services are not intended for children under the age of 13 without parental consent. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove that information from our servers.

For children aged 13-16, we obtain parental consent before collecting and processing their personal information for our services.

Cookie Policy

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Analytical/Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at: